Below FAQ are some common concerns
If you have other questions, please just send it to LuxeEssentialsbyMaya@yahoo.com.
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Need Help?
If you have an issues or questions that requires assistance, you can use the information below.
Location:
Memphis, Tennessee 38115
Hours of operation:
Wednesday-Saturday
10am-5pm
Email: LuxeEssentialsbyMaya@yahoo.com
We do not accept returns.
We do not offer refunds.
If an item is defective, reach out directly for possible replacement.
Please have picture(s) available.
Shipping hours: Orders placed by 12pm EST are shipped NEXT DAY (business days only).
Orders placed after 12pm EST will be shipped the in 2 business days.
Purchases made on the weekend/holiday will be shipped the first business day (Monday).
Shipping via USPS Delivery time: 3-7 business days
Pick-up is available Wednesday-Saturday from 10am-4pm
When your item(s) has been shipped, the tracking number will be sent to the email address you provided when placing your order, from which you can check the status of shipment via Usps.com/tracking.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, will be used to send you information and updates pertaining to your order.
All major credit cards. PayPal. Exact cash for in-person purchases. SAME DAY PICK-UP IS AVAILABLE DAILY ON ALL ITEMS. (Purchase must still be made ONLINE).
